Drive in style with Auto Max Store. From high-tech car gadgets to premium interior and exterior accessories, we bring you the best-in-class products for your ride.
Mohib Khel, Cng Pump, Near Toyota Showroom, Ring Road, Peshawar
At AutoMax Store, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.
Returns
You may request a return within 14 days of receiving your order.
To be eligible for a return:
The item must be unused, uninstalled, and in its original condition.
The item must be returned in its original packaging with all accessories, manuals, and labels included.
You must provide proof of purchase, such as your order number or receipt.
Items returned without prior approval may not be accepted.
Non-Returnable Items
The following items cannot be returned:
Electrical and electronic automotive parts that have been installed or used.
Custom-made or special-order items.
Clearance or final sale products.
Gift cards.
Products damaged due to misuse, improper installation, or accidents.
Any item returned without its original packaging or missing components.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
Please include:
Your order number
A description of the issue
Clear photographs of the product and packaging
We will review your request and arrange a replacement or refund if the issue is confirmed.
Refunds
Once your returned item is received and inspected, we will notify you of the status of your refund.
If approved:
Refunds will be issued to your original payment method.
Processing times typically range from 5–10 business days, depending on your bank or payment provider.
Shipping charges are non-refundable unless the return is due to our error.
Late or Missing Refunds
If you have not received your refund:
Check your bank account.
Contact your credit card provider or payment service.
Contact your bank, as processing times may vary.
If you still have not received your refund after completing these steps, please contact our customer support team.
Exchanges
We replace products only if they are:
Defective
Damaged during shipping
Incorrectly supplied
If you require an exchange, please contact us before returning the item.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to:
An incorrect item shipped by us.
A defective product.
Shipping damage.
For valuable items, we recommend using a trackable shipping service or purchasing shipping insurance. AutoMax Store is not responsible for returns lost during transit.
Order Cancellation
Orders may be cancelled before they are shipped.
Once an order has been dispatched, it cannot be cancelled and must follow the return process described above.
Contact Us
If you have any questions regarding returns, refunds, or exchanges, please contact us.
